Customer support
We pride ourselves on customer care and support. Once you have placed an order with us we will be on hand throughout the process, managing every aspect of your installation.
We pride ourselves on customer care and support. Once you have placed an order with us we will be on hand throughout the process, managing every aspect of your installation.
We provide a help desk service during normal office hours, and the facility to leave urgent messages for us outside of these times - if you need to report or track a fault, please click on the 'Raise a Support Ticket' link below.
We also have a continually evolving Help Centre and FAQ section which can be accessed below.
Average Customer Rating: 
5/5
"The team at Jaguar Telecom are wonderful, from the great customer service they provide to the help that is always on offer from them."
Dena, Statons Esate Agents
"Very professional and resourceful. Provided great support to the company I worked for. On many occasions went the extra mile. Top marks!"
Marcus, Julius Baer
"Excellent service as always!! Fast, efficient, professional and they always go above and beyond to resolve any issues. What more could one ask for?"
Jane, Relations Group Ltd
Please call us on 020 3829 6000 or submit an enquiry form to discuss your specific requirements and to arrange a free demonstration of Horizon at your premises.
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