We pride ourselves on customer care and support.  Once you have placed an order with us we will be on hand throughout the process, managing every aspect of your installation.

We provide a help desk service during normal office hours, and the facility to leave urgent messages for us outside of these times – if you need to report or track a fault, please click on the ‘Raise a Support Ticket’ link below.

We also have a continually evolving Help Centre and FAQ section which can be accessed below.

Log A Support Request
Help Centre
Horizon Portal
Nimbus Portal