Are you a Multi-Site Business?
- Have communication difficulties between different offices
- Need flexible and dynamic call routing
- Have staff frequently moving between sites
- Want to improve your customer experience levels
Jaguar Telecom have significant experience of providing integrated communications to multi-site businesses – including the installation and networking of phones, internet access, lines, cabling and all necessary hardware.
Capital Cash operates one of the largest Cash Converters franchises in the UK, covering the entire Greater London area. Due to the growth of the business and new store openings, they were operating a hybrid system of Nortel PBXs and VoIP systems across their sites.
Recently we were asked to upgrade their communications infrastructure and provide a consistent and flexible solution across all stores and their Head Office.
Our hosted solution was cost-effective, stable, easy to install and provided simple ‘bolt-on integration for new stores. Capital Cash now have a better, more resilient and controllable phone system at a much lower cost. The system is easy to use and configure and management can control the entire network easily via an online portal.
“I must say that I was concerned at some of the negative feedback I had received with regard to VoIP, but we gave it a go and it has worked extremely well in all the stores we’ve placed it in. We also run 17 extensions in our Head Office and we’re very happy with the reliability and ease of use. I am confident that this solution will support our business requirements for the foreseeable future.”